“Obviously, as we get through this very acute three to four months where I suspect supply to not keep up with demand, we’re going to need that infrastructure,” Avula said. “As we start to see the demand drop off because we’ve gotten more and more people vaccinated, we’ll be able to scale down to make sure that we have the right volume of call center agents to meet the ongoing demand.”
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February 07, 2021 at 07:14AM
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State to train 750 workers for new COVID-19 vaccine call center - WWBT NBC12 News
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