Audit of the Massachusetts Convention Center Authority (MCCA) - Mass.gov

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In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Massachusetts Convention Center Authority for the period July 1, 2017 through June 30, 2019. Our preliminary audit topic was to determine whether the Authority properly oversaw its facilities to ensure long-term financial stability. After a risk analysis, we narrowed our topic to focus on the financial stability of the MassMutual Center (MMC) in Springfield. We conducted this performance audit to determine whether the Authority effectively administered its management services agreement with MGM Springfield to operate the MMC to ensure its financial stability.

Below is a summary of our findings and recommendations, with links to each page listed.

Finding 1	The Authority did not detect several deficiencies in the MMC’s billing and settlement records.
Recommendations	The Authority and MGM Springfield should complete and implement financial policies and procedures to oversee billing and settlement of events at the MMC. The Authority should monitor the settlement and billing process to ensure compliance with these guidelines.
Finding 2	The Authority did not receive required facility maintenance information from MGM Springfield.
Recommendations	The Authority should ensure that its contract administrator and MGM Springfield are aware of the contractual requirement that MGM Springfield provide the Authority with facility maintenance information. The Authority should establish monitoring controls to ensure that MGM Springfield provides it with all contractually required facility maintenance reports.
Finding 3	The Authority did not document its assessment of MGM Springfield’s performance before renewing its contract.
Recommendations	The Authority should ensure that MGM Springfield is aware of and fulfills all its responsibilities as detailed in the contract. The Authority should establish monitoring controls over the MMC contract to ensure that the contract administrator documents the required assessments in accordance with Authority policy.

A PDF copy of the audit of the Massachusetts Convention Center Authority is available here.

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